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The Challenge
For this major retailer, compliance operates across a distributed environment spanning corporate offices, retail locations, specialty brands, and support functions, each with different systems, devices, and levels of user familiarity. This complexity is compounded by fluctuating hiring volumes, including seasonal surges and a recent large-scale merger that introduced additional stores, associates, and systems into the same workflow.
- Workforce Distribution: Distributed hiring across stores, corporate, and specialty environments.
- Inconsistent Experience: Inconsistent user experience across devices, browsers, and locations.
- Manual Processes: High reliance on manual follow-up without centralized visibility.
- Execution Risk: Constant risk of user error in high-volume, real-time workflows.
The Solution
Compliance execution standardized across thousands of employees and locations
A consistent I-9 workflow across corporate and field hiring environments
Reporting enabled proactive management of pending actions and reverifications
Reporting and automated notifications that drive daily compliance oversight
Manual tracking and follow-up reduced through integrated data and automation
Integrated data feeds connecting employee records, locations, and compliance timelines
Every action documented, timestamped, and traceable for audit validation
A fully tracked system of record with timestamped actions and audit-ready documentation
WorkRight is not just this organization's system of record. It is the structure that keeps compliance connected, visible, and controlled across a highly complex retail operation.
testimonials
"I don't know how a company could run without all the reports that WorkRight provides."
— Senior Program Manager
