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The Challenge
The team lacked visibility and control over I-9 compliance. Processes relied on manual handling, follow-ups, and individual judgment, making it difficult to ensure forms were completed accurately and on time. As hiring scaled, gaps became harder to track. Errors and delays required reactive fixes. Teams spent time chasing completion instead of managing compliance proactively, making audit readiness difficult to maintain.
- Audit Risk: Inconsistent processes made compliance difficult to defend.
- Limited Control: No clear visibility into status, errors, or gaps.
- Operational Burden: Teams spent time chasing forms instead of managing compliance.
- Scaling Pressure: Processes broke down as hiring increased across locations.
The Solution
Audit confidence through consistent records and standardized compliance processes
Centralized system for I-9 management, storage, and retention tracking
Clear visibility into progress, errors, and gaps across all active workflows
Managed workflows to ensure completion without constant follow-up
Reduced administrative burden as teams no longer chased completion manually
Flexible verification options for distributed and remote hiring environments
More reliable execution across locations as hiring volume continued to grow
Continuous reporting to track status, flag issues, and monitor timelines
WorkRight introduced a structured approach that improved control, reduced manual effort, and increased visibility across compliance workflows. With stronger control and visibility, compliance became more consistent and easier to manage at scale.
testimonials
"I feel personally more comfortable that our I-9s are near perfect as opposed to when we were just managing it ourselves."
— Senior Program Manager
